Customer care / delivery

From our collection to your door.

Clear dispatch estimates, trackable services and the full cost shown before you pay.

01

Order preparation

In-stock garments are normally checked, folded and prepared within 1–3 business days. Orders placed during launches or holidays may require additional time.

02

Delivery services

Available destinations, carriers, prices and estimated transit times will be displayed at checkout. Tracking is emailed after the parcel is collected.

03

Duties and taxes

Applicable tax is shown before payment where supported. International deliveries may be subject to import duties charged by local authorities.

04

Parcel issues

Contact support with your order reference if tracking has not updated, or within 7 days if a parcel arrives damaged or incomplete.

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